Event Housing Services
Our housing team works tirelessly before, during, and after your event to ensure that you receive credit for every room booked and avoid costly attrition penalties. Oh, and we make sure your attendees are happy, too.
Contract Negotiations
With your organization’s strategic goals in mind, we’ll work to establish your ideal mix of hotel room inventory while accurately predicting demand and establishing clear policies and procedures.
Annually, we negotiate 500,000+ room nights within a vast hotel network, always with the goal of establishing contracts that contain the best terms, offer the best rates, discourage around-the-block bookings, and eliminate or minimize exposure to potentially costly attrition situations. To request more information about our contract negotiations, send us a message.
Hotel Booking Engine
Our proprietary web-based housing platform is the result of years of research and development and is continually upgraded to consistently meet our rigorous performance standards. Through an intuitive website branded in line with your organization or event, attendees can search, filter, make, and change hotel reservations, and more. For more information, request a demo.
Additional Housing Services
Attrition
Management
We take a very proactive, aggressive approach to mitigate any attrition risk that you might face.
By carefully monitoring room pickup, we will react immediately at the first sign that a block is not meeting expectations. Strategies to combat attrition can include marketing to increase reservations, releasing inventory, and monitoring the hotel’s ability to mitigate any unsold rooms.
Onsite
Services
We staff a housing service desk onsite to assist attendees with any housing questions or issues that may arise.
We will act as the hotel’s first point of contact in the event of any extreme oversell situations where forced guest relocation might be required. We ensure that any necessary relocation will be as painless and smooth as possible. On-call housing service is also available after-hours while onsite.
Hotel
Audits
We will audit all contracted hotels to identify rooms booked outside of the block by your registrants and ensure that you receive credit, as permitted in your contracts.
Post-Cutoff
Booking Tool
We leverage a wide network of hotels to service attendees and offer accommodations even after the room block has sold out or after the official hotel cutoff dates have passed. This allows us to capture, track, and book rooms throughout your official meeting dates that would have otherwise been reserved through other channels.
Looking for assistance with Exhibitor or Group Services, Program Development, or Marketing Consultation? We offer those services, too, and many others. Find more information in the Additional Services section.
Submit an RFP
To learn more about our services, request a demo, or submit a request for proposal,
contact us today!